The Verified Rights Owner (VeRO) program allows owners of intellectual property (IP) rights and their authorized representatives to report eBay listings that may infringe on those rights, thus protecting online sellers and their businesses. VeRO allows for a commitment to provide a safe place for online sellers and consumers alike to buy and sell, as well as provides a system for respecting property owners’ rights.
Listings may be reported for the following reasons:
- Logo misuse
- Brand name misuse
- Warranty
- Replica and counterfeit
- Copyright infringements
- Patent
If your listing was removed due to a VeRO report, eBay will have sent you an email with details explaining why your listing was reported, and how to contact the rights owner directly for more information and to solve the issue. It’s crucial that online sellers remember that they are responsible for ensuring that any item they list and include in their store on eBay’s marketplace is truly genuine and that the listing description doesn’t infringe on the rights of others.