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We’d love to have you on our team.

Algopix is a product research platform revolutionizing the way online sellers do business. We’ve built a team that brings fresh ideas, creativity, and determination into work every day.

We’re always looking for people to dive in and help us reach new heights.

About Us

As an end-to-end product market analysis platform for the multi-trillion dollar eCommerce industry, Algopix provides online sellers with the critical data they need to sell successfully online.

Algopix founders Ori Greenberg and Dani Avitz have extensive experience in the eCommerce industry. After having worked hand-in-hand with merchants for many years to optimize their online sales, they were able to introduce a better product market analysis solution employing smart, automated technology.

Algopix provides sellers with the tools needed to make data-driven decisions, enabling every seller, large or small, to successfully compete in the international eCommerce arena by leveraging their resources in the best way possible.

Fostering innovation in a rapidly changing eCommerce landscape.

Why Us?

Algopix empowers sellers of all sizes to rapidly expand their businesses and increase profits. We’re making waves in one of the fastest growing industries by providing a new solution for a critical market need.

About you

From internships to full-time career positions, we’re looking for new talent from all walks of life. We value diversity, determination, and enthusiasm.

Let’s work together

We believe in achieving the impossible, imagining new and innovative ways to strengthen the abilities of online sellers. Take a look at our available positions.

Join Our Team

Algopix utilizes proprietary algorithms to aggregate critical data points from global online marketplaces to provide price and demand level data, as well as marketing and sourcing actionable insights. We’re looking for team players who want to be on the forefront of empowering eCommerce businesses with the latest technology and dynamic ideas.

Careers at Algopix

Back-end Developer

Gurugram, Haryana, India

Engineering

Product

Marketing

Head of Customer Success

The Algopix team is seeking a talented Head of Customer Success for a full time position. This is a RARE opportunity to build a full blown Customer Success operation.

Algopix is currently seeking a customer-centric, energetic, and highly-motivated leader to scale our Customer Success operation from scratch.

The person to join will be the first Customer Success Manager who will need to build a team and operation from the ground up.

The Algopix customer success team will be responsible for supporting our customers as they transition from sales, running their Onboarding, developing long-term relationships, resolving custom issues, and helping them maximize their value out of the Algopix solution while maintaining the partnership and ensuring growth.

The Customer Success Team will be working closely with every team in the business including Sales, Product Management, Finance and Marketing teams to ensure an exceptional customer experience throughout the journey.

This role reports directly to our CRO.

Responsibilities:

  • Bring a customer-centric approach to ensure customers are continually delighted by Algopix positive, proactive, customer-centric attitude
  • Lead the Customer Success team to ensure best business results and high customer adoption and engagement
  • Streamline the Customer Success activities based on Customer Success standard methodologies and healthy customer journey
  • Transform the Customer Success team to become trusted advisors to our customers, by educating them on how to best utilize Algopix insights and solutions
  • Work with the other leaders at Algopix to constantly improve and adjust internal interfaces and processes so everyone’s are very much aligned with mission and purpose
  • Serve as point of escalation between customers and Algopix leadership
  • Represent Algopix customers internally by capturing ongoing feedback and connect our product roadmap to customer needs
  • Own the renewal of our customers as well as work closely on new opportunities of growth through adoption and new use cases

Requirements:

  • 3+ years in Customer Success or customer facing roles
  • Been part of a venture-backed SaaS company that has gone through hypergrowth
  • Demonstrate great experience working with enterprise size organizations
  • Methodological, out of the box thinker, CAN DO approach, empathetic
  • Knows Customer Success best practices and has implemented them previously
  • Vast experience working based on CS main KPIs
  • Excellent written and verbal communication skills with excellent presentation skills
  • Confident, high energy, self-motivated, and a true team player
  • Experience working with a software or data product
  • Willingness to work from home
  • Excellent multitasking and project management skills
  • Understanding of the Internet, e-commerce, and retail
  • Well-organized, with high attention to detail and ability to prioritize
  • Experience with Hubspot is a plus

Company Perks:

  • Unlimited PTO
  • Full benefits
  • 100% Remote (United States only)
  • Fun & entrepreneurial start-up atmosphere
  • Creative work space
  • Ability to take ownership and present new ideas

Join us today! Send your CV to careers@algopix.com